Mountain Bikes · Public discussion

Bike Lock info (Krypto specific)

Started by Chris · · Last activity · 2 posts · 1,057 views

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Mountain Bikes
Published
18 April 2004
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18 April 2004
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Chris
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  1. For everyone that locks up:

    I heard conflicting reports regarding Kryptonite's anti-theft-
    replacement guarantee, so I went to the source. Contrary to
    the info I had heard, you do NOT need to provide the damaged
    lock to Kryptonite. My e-mail from Krypto said:

    Chris, I've attached a copy of the guarantee instructions
    and we do review each claim on an individual basis and pay
    claims even when the lock has been taken during the theft.

    So, provided you took steps like Nat. Bike Reg, used a
    substantial lock, and reported the theft to the cops, I
    imagine you'll be taken care of. This makes me feel better:
    I plan on building a Surly Crosscheck up pretty good (just
    under a G for frame and parts) and locking it up on campus
    with a NY Chain, even though I had a bike stolen about 6
    months ago. Since the NYChain is, apparently, the best lock
    on Earth, I can't imagine either theft or lack of Krypto
    reimbursement. Or, I am a naive moron. So much for that
    college education.

    Chris

  2. Chris said:

    For everyone that locks up:

    I heard conflicting reports regarding Kryptonite's anti-theft-
    replacement guarantee, so I went to the source. Contrary
    to the info I had heard, you do NOT need to provide the
    damaged lock to Kryptonite. My e-mail from Krypto said:


    I aint no lawyer, but I would imagine it's probably illegal
    to offer a theft guarantee on your lock, but require proof
    of the damaged lock to make a claim?? That's just asinine.
    What is if the [censored](s) nicked it, bike and all!

    Anyways, I just saw (for the first time) one of those
    locks/chains at a local MX shop. I'll be getting one for my
    Turner... very heavy duty! Dang, between the chain and my
    bike, the damn thing will weigh 75 lbs. Good luck trying to
    carry it down three flights of stairs.
    --
    Slacker

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