Triathlon · Public discussion

american tri magazine

Started by The Dork Knight · · Last activity · 5 posts · 1,140 views

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Triathlon
Published
20 August 2003
Last activity
23 August 2003
Original author
The Dork Knight
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  1. this magazine, although a good read, is run by people that ignore their paid subscribers when there
    are dificulties.

    I have had several problems with them regarding "gifts" with my paid subscription and
    initially I was answered right away and paid some prompt lip service about how "we'll get that
    out to you asap.."

    Well after about a month nothing had come, so I began writing polite emails regarding my "lost"
    gifts and now I am at 5 unanswered emails and another month and a half and with no phone # listed
    for them I have resorted to telling others of the poor treatment I have received.

    Brian

  2. I hope you CCed this email to them.

    the dork knight said:

    this magazine, although a good read, is run by people that ignore their paid subscribers when
    there are dificulties.

    I have had several problems with them regarding "gifts" with my paid subscription and
    initially I was answered right away and paid some prompt lip service about how "we'll get that
    out to you asap.."

    Well after about a month nothing had come, so I began writing polite emails regarding my "lost"
    gifts and now I am at 5 unanswered emails and another month and a half and with no phone # listed
    for them I have resorted to telling others of the poor treatment I have received.

    Brian

  3. They forgot also to send me a gift. After I wrote them a email I received it.

    I also didn't get issue 3 (in Switzerland) one month after publishing. I wrote them and the sent me
    an additional copy with Priority Mail. A week later I got my regular issue #3.

    I experienced good service from them.

    Felix home.tiscalinet.chSport

    the dork knight said:

    this magazine, although a good read, is run by people that ignore their paid subscribers when
    there are dificulties.

    I have had several problems with them regarding "gifts" with my paid subscription and
    initially I was answered right away and paid some prompt lip service about how "we'll get that
    out to you asap.."

    Well after about a month nothing had come, so I began writing polite emails regarding my "lost"
    gifts and now I am at 5 unanswered emails and another month and a half and with no phone # listed
    for them I have resorted to telling others of the poor treatment I have received.

    Brian

  4. well I finally got response form the mag... and I have now been told that my "gifts"etc are going to
    be sent out in short order.

    In other news Cilf Bar rocks!!!!

    They are sending me a free box of bars jsut for the trouble I have had with the mag.

    Now theres customer service "Felix" <[email hidden]> wrote in message
    "]news:[email hidden]...

    Quoted message said:

    They forgot also to send me a gift. After I wrote them a email I received


    it.

    Quoted message said:


    I also didn't get issue 3 (in Switzerland) one month after publishing. I


    wrote them and the

    Quoted message said:

    sent me an additional copy with Priority Mail. A week later I got my


    regular issue #3.

    Quoted message said:


    I experienced good service from them.

    Felix home.tiscalinet.chSport

    the dork knight said:

    this magazine, although a good read, is run by people that ignore their


    paid

    Quoted message said:
    Quoted message said:

    subscribers when there are dificulties.

    I have had several problems with them regarding "gifts" with my paid subscription and initially
    I was answered right away and paid some


    prompt

    Quoted message said:
    Quoted message said:

    lip service about how "we'll get that out to you asap.."

    Well after about a month nothing had come, so I began writing polite


    emails

    Quoted message said:
    Quoted message said:

    regarding my "lost" gifts and now I am at 5 unanswered emails and


    another

    Quoted message said:
    Quoted message said:

    month and a half and with no phone # listed for them I have resorted to telling others of the
    poor treatment I have received.

    Brian

  5. "the dork knight" <[email hidden]> wrote in message
    news:<[email hidden]>...

    Quoted message said:

    well I finally got response form the mag... and I have now been told that my "gifts"etc are going
    to be sent out in short order.

    Oh they told you they'll send it to you asap. hmmmm. Read your first mail again.

    t.

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